FAQ's

Q
What kind of Washers do you think are best?

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When it comes to washers, the top three brands are the fully programmable models of Wascomat, Milnor, and Uni-Mac. ISS is a preferred dealer of Wascomat/Electrolux washers and dryers and we recommend these as the best option for 2 main reasons.

  1. Footprint vs. Washing Capacity – Wascomat/Electolux washers have a very small footprint compared to the size of the washing drum. The box frame design of these machines allows us to maximize the washing capacity of a laundry facility while minimizing the actual space these washers take up in a laundry/equipment room.  These washers can literally touch side by side to maximize space, and can also be placed closer to the back of a wall since the majority of maintenance is done through the front panel of the machine.
     
  2. Clarus Control Programability – Wascomat/Electolux washers have the best programming features on the market. The large programming screen on the front of the machine reads out in full words and allows users to easily build custom wash formulas without using number coding.  It makes it very easy for anyone to program and also provides great mid-wash readouts like time remaining, water temperature, drum RPM, and what step the wash is currently on. The delay program feature and the repeat wash feature make the programmability of these machines one of a kind.
Q
How do I use PS Blout?

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PS Blout is our most diverse chemical as it can remove field paint, pine tar, eye black, gum, make-up, and any kind of dye or adhesive stain. It is primarily used as a post treat chemical but can be used as a pre-treatment as well. Using a spray bottle, simply spray PS Blout on the stained area making sure to fully cover the stain. Then, using a towel gently rub the chemical into the stained fabric making sure it gets into the inner weaving of the garment.  You should see some immediate pulling of the stain out of the fabric. Next, let the PS Blout sit on the stained fabric for as long as you have time for (the longer the better).  Finally, once the majority of the stain is removed, rewash the garment on a quick wash cycle to remove the last remnants of the stain.

Q
Why am I going through chemical so fast?

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The amount of chemical used is directly related to the number of loads of laundry. More loads means more used chemical.  If you think you are using chemical way to fast, the issue is typically related to the size of the loads you are throwing in your washers. If you are not filling your washers close to capacity then you are doing more loads than necessary and thus using more chemical.

For example, if you have a 55lb washing machine that means it can hold 55 pounds of dry laundry. The best way to know if you are filling your washer close to capacity is to load up the drum leaving just enough space to fit your open hand. If your thumb touches the top of the drum and your pinky touches the top of the laundry then you are running a full load.  The amount of chemical getting pumped in is based on a full load of laundry, so if you are running half or quarter filled loads you are not only wasting chemical but also wasting time by doing more loads of laundry then necessary

 

More FAQ’s
   
Q
How do you get certain stains out? (Grass, Clay)

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Take a look at our line of industry leading laundry products

Q
Who do I contact with a problem/ technical Issue?

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